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About us & Return Policy

Dear Customers, It is our ultimate goal to make you feel happy and comfortable shopping on our site. We want to satisfy our customers 100%. So, please feel free to contact us for questions, suggestions or even just a chat.....

Feeling Pampered
Po Box 80830
San Marino, California 91118
United states of America
Tel: 626-297-8668
Freight charge: Freight charge is free (ground shipment )for all US purchases over $50.00 (this does not apply to bathrobes only purchases )Please pick shipment method "Free freight" when your total goes over $50.00. Also, most of our items are light weight small items, cheaper and faster to ship via USPS Priority mail, so during the check out process, feel free to select a couple of shipment options to find the best rate for you. I am pretty sure; most of the time, shipment method, USPS priority mail (for 4 lbs and below) will be your final choice.

Shipping: Orders are usually ship the same day (Weekday) or the latest the next day (Weekday) If shipping can not occur in the timeframe stated, you will receive a phone call or e-mail from us with explanation. All our packages comes with tracking number and are insured. Do not need to worry about lost packages. We will make sure you get what you ordered.

Order Online and payment method: We accept orders from US and Canada customers .You can place your orders online using Visa, Master, American Express and Discover. We also accept Paypal . Orders placed on our site are going through Yahoo's secure server and encrypted which safeguards all of your personal info as it travels over the internet. So, please do feel safe shopping. If you want to place your order via phone, please call 626-297-8668. We also accepts Money order. Please mail your money order to: Feeling Pampered, PO Box 80830, San Marino, CA 91118.

Return Policy: Please report damaged or defective goods within 14 days of the shipment and obtain an authorization from us. Please e-mail the return request to: All items should be return in new or unused condition with its original packaging. Please return the merchandise along with the packing slip and wrap the package securely. Include the reason for return and any comments you may have on the slip. We will issue a full refund or exchange for the price of any item you return that meets the above conditions upon receipt of your return package. We can only refund shipping costs if the return is a result of our error. Orders shipped under free ship will not received full refund as shipping charges will be deducted before we issue refund.