We accept all major credit cards and paypal. Please do not hesitate to email, call or text us for questions: email@example.com 626-297-8668
About us & Return Policy
We hope you enjoyed feeling pampered in our store. All items ship from Los Angeles, California U.S.A. Free Standard shipping for all US orders and we ship within 24 hours.
In business since 2005, we pride ourselves in finding Top quality luxury pure silk and cashmere items with great direct import price. (which means you are only paying half of what others are paying for the same quality item) Our service is personal and immaculate. We also have our stores on Amazon.com (amongst top 5% of Amazon.com market place sellers with top ratings) and Ebay (Both Top rated seller with 99.99% positive feedback) So shop with confidence, we guarantee 100% customer satisfaction.
Return Policy: Please report damaged or defective goods within 14 days of the shipment and obtain an authorization from us. Please e-mail the return request to: firstname.lastname@example.org. Or you can return an item for whatever reason as long as the items are returned in new or unused condition in its original packaging. (Except Silk sheet sets, we absolutely will not accept opened silk sheet sets unless it is an obvious defect, you can easily check measurements against the label outside or pull out a corner of the pillowcases to check the quality before opening and unfold the sheet sets) Please return the merchandise along with the packing slip and wrap the package securely. Include the reason for return and any comments you may have on the slip. We will issue a full refund or exchange for the price of any item you return that meets the above conditions upon receipt of your return package. We can only refund shipping costs if the return is a result of our error. Orders shipped under free ship will not received full refund as shipping charges will be deducted before we issue refund. Please allow 14 days for us to process a return refund. Absolutely no returns on used or washed bedding items. Because of the delicate nature of silk, and many different elements that might happen in each individual household that makes silk fibers break down faster than usual, we do not provide warranties. But with the right care and maintenance our silk beddings should last at least 2-3 years.
Feeling Pampered Inc.
312 W. 5th St
Los Angeles, CA 90013